National standards

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Rules for Digital Financial Services

This year, the International Conference on Financial Literacy and Financial Inclusion is being held for the fifth time.

In this regard, participants of the anniversary event’s opening panel will discuss preliminary results of the project and, in particular, discuss the qualitative changes in both spheres that have taken place in the financial market in the U.S. and abroad.

The main and obvious change is the widespread adoption of digital financial technology and the growing importance of fintech companies.

How do the new realities affect the implementation of national strategies for financial literacy and financial inclusion?

How and by whom are standards for the protection of consumers of digital financial services developed and approved?

How are business models and customer service principles of financial institutions changing under the influence of new technologies?

What is the expert role of professional associations and unions in the financial market?

What opportunities and risks does the digital era present for consumers of financial services?

Who shapes the standards for protecting the rights of consumers of financial services in the digital environment?

How to ensure the development of sustainable digital financial skills among various categories of citizens?